Privacy Statement

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Privacy Policy

Effective Date: 10//17/2024

At Sol Luna Chic Boutique, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

When you interact with us, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, shipping and billing address, and payment details.
  • Order Information: Items purchased, payment method, and order history.
  • Device Information: IP address, browser type, time zone, and cookies used on our website.
  • Marketing Preferences: Your preferences when subscribing to our newsletters or participating in giveaways.

2. How We Use Your Information

We collect and use your data for the following purposes:

  • Order Fulfillment: To process and deliver your orders and provide customer support.
  • Communication: To send order updates, respond to inquiries, and notify you of important changes.
  • Marketing and Promotions: With your consent, we may send promotional emails about special offers, new arrivals, and giveaways.
  • Website Optimization: To analyze website traffic and improve your shopping experience through cookies and similar tracking technologies.

3. Sharing Your Information

We respect your privacy and only share your data with trusted third parties:

  • Payment Processors: To securely process your payment.
  • Shipping Providers: To deliver your order to you.
  • Analytics Providers: To help us understand how customers use our website.
  • Marketing Platforms: To send email campaigns and promotional offers, with your consent.

We will never sell or rent your personal information to third parties.

4. Your Rights

Depending on your location, you may have the following rights:

  • Access & Correction: You can request access to or correction of your personal information.
  • Data Deletion: You may request that we delete your personal data, subject to legal and transactional obligations.
  • Opt-Out of Marketing: You can unsubscribe from our emails at any time using the "Unsubscribe" link in our communications.
  • Cookies Control: You can manage or block cookies through your browser settings.

5. Data Security

We use industry-standard encryption and secure payment gateways to protect your data. However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience and for analytics. By using our website, you consent to the use of cookies unless you disable them through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their policies.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Sol Luna Chic
Email: help@sollunachicboutique.com
Address: 1077 Silas Dean Hwy, Wethersfield, CT 06109