FAQ's

All orders are subject to a handling period before shipment, and it may take 1-3 business days. You will receive notification of shipment with full tracking information.

You may track your USPS orders once it has been shipped by clicking here. You may track your UPS orders once it has been shipped by clicking here.

We accept payment from credit and debit cards as well as PayPal.

All items must be in an unused, sealable condition (unworn or unused, in their original packaging with tags attached, and where the item's seal is not broken or tampered with). Returns and exchanges will not be allowed on certain products (Cosmetics, Beauty, Hair Accessories, Hosiery, Lingerie, Adult Toys, Earrings, Swimwear, and items marked as "Sale"). Sale items may be returned or exchanged if they are damaged/defective.

Check out our Return Policy for additional details.

We offer a 21-day return policy for eligible items. Items must be unworn, unused, and in their original packaging with tags. Please refer to our Return Policy for full details.

If your order has not yet been processed or shipped, you may cancel or make changes. Please contact us as soon as possible at help@sollunachicboutique.com with your order number to make modifications.

Yes, we offer international shipping to select countries. Please be aware that international orders may be subject to customs duties and import taxes, which are the buyer's responsibility. Shipping times may also vary depending on the destination.

Shipping costs vary depending on your location and the weight of your package. You will be able to view the exact shipping cost during checkout.

If you receive a damaged or defective item, please contact us immediately at help@sollunachicboutique.com with your order number and photos of the damage. We will be happy to assist with a replacement or refund.